Ecommerce customer support, customer success, customer satisfaction – whatever term you want to use, it’s based around the same principle. Helping people. But the way you help people with their queries in your online store varies a lot. Are they thinking about buying? Have they just made a purchase? Do ......

If you’re scaling and looking for the best virtual assistant you can possibly find this article has been written for you. It is this process below that I have used numerous times when I hire new staff to help with my business. Unlike other articles you may read on the ......

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